Question 1

What if I don’t want to pay monthly?

Accepted Answer

You can sign up for term as normal via bank transfer. This is an extra cost of 50p per session due to administration charges.

Question 2

What happens when it rains?

Accepted Answer

In the event of rain, the coach will let parents know with at least 30mins notice. A make up session will be put on or the option of an equivalent session on another day will be offered

Question 3

Do I need to be a member of Bannatyne to access RBTennis?

Accepted Answer

No, RBTennis is a separate entity with no membership.

Question 4

What are Red/Orange/Green/Yellow ball?

Accepted Answer

Different ball colours depict the age group and what colour ball each child plays with.

Red U8 (quarter size court)
Orange u9 (half size court)
Green/Yellow (full court)

Each ball has slightly less air pressure, meaning a bounce that’s related to the size of the child. The is universally recognised and the court size matches the bounce of the ball.

Question 5

When does my child start competing?

Accepted Answer

Ultimately this is up to the parent. A child can compete at any time in LTA tournaments. Any help with this can be provided via the coaching team. We have teams running throughout winter and summer to give people the opportunity to compete against other clubs.

Question 6

Do we play indoors over the winter?

Accepted Answer

Indoor facilities are expensive and hard to access. In order to keep our prices affordable for as many people as possible and stay accessible, we play all year round under floodlights at Bannatyne.

Question 7

Are beginners allowed?

Accepted Answer

We have specialist groups for beginners both for juniors and adults.

Question 8

Do we run holiday camps?

Accepted Answer

Yes but we run them as holiday training sessions with numbers capped at 12 per session.

Question 9

What ratio of players to coaches do we offer?

Accepted Answer

All sessions have a maximum of 6:1 ratio.

Question 10

What discounts can I access?

Accepted Answer

We offer the following discounts;
5% sibling discount
10% multiple session discount

Question 11

What do I get if I refer a friend?

Accepted Answer

We offer £10 credit or cash payment for every friend you recommend who signs up to a course.

Question 12

What if I need to cancel a group or private lesson?

Accepted Answer

If you don’t attend a group and don’t give adequate notice (24hrs) you may be charged for the group without option for make up sessions. For private lessons regardless of circumstances you will be charged full amount if you do not cancel within 48hrs notice.